Net77 Terms and Conditions — A Complete Guide for Malaysian Users

1. Acceptance of Terms

These terms and conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and net77 ("Company", "we", or "Platform"). These Terms govern your use of the net77.fun website, the net77 mobile app, and all related services provided by us.

Continued use of the net77 platform following any amendments to these Terms constitutes your acceptance of and agreement to those amendments. It is your responsibility to review these Terms periodically to stay informed of any updates.

These Terms should be read together with our Privacy Policy and our Responsible Gaming Policy, all of which form part of the overall agreement between you and net77.

2. User Eligibility

To use net77 services, you must meet all of the following eligibility requirements:

• Be at least 18 years old at the time of registration and on an ongoing basis.
• Have full legal capacity to enter into binding agreements under applicable law.
• Not on any self-exclusion list or prohibition list issued by any relevant authority.
• Acting on your own behalf and not on behalf of any third party.
• Possess legitimate and lawful funds to be used for wagering purposes.

3. Account Registration

Each user is only permitted to hold one (1) active account at net77. Owning more than one account — whether using the same identity or different identities — is strictly prohibited and may result in the closure of all associated accounts and the forfeiture of all balances and bonuses.

3.1 Registration Information

During registration, you are required to provide accurate, complete, and up-to-date information. Details to be provided include:

• Full name as shown on your identification card or passport
• An active mobile number registered in your name
• An active email address that belongs to you
• Valid date of birth

3.2 Identity Verification (KYC)

Net77 maintains a rigorous Know Your Customer (KYC) process in line with international industry standards. You may be required to submit identity verification documents before a withdrawal is processed or when unusual activity is detected on your account. Documents typically required include a copy of your national ID or passport and proof of current address.

Failure or refusal to complete the KYC process may result in withdrawal functions being suspended until verification is complete.

3.3 Account Security

You are solely responsible for keeping your account password confidential. net77 will never ask for your password via email, SMS, or live chat. If you suspect unauthorized access to your account, contact our support team immediately.

4. Deposits and Withdrawals

All financial transactions at net77 are subject to the following policies:

4.1 Deposit

• The minimum deposit is RM 20 for most payment methods.
• Deposits must be made using a bank account or e-wallet registered in your own name.
• Deposits from third parties or on behalf of another person are strictly prohibited.
• Net77 does not bear any charges imposed by your bank or payment provider.

4.2 Withdrawal

• Minimum withdrawal amount is RM 50 per transaction.
• Withdrawals are processed within 15 minutes for standard payment methods once account verification is complete.
• Withdrawals must be made to the same bank account or e-wallet used for the deposit.
• Net77 reserves the right to request additional verification before processing large withdrawals.
• Any withdrawal involving an active bonus is subject to the applicable wagering requirements.

5. Bonuses and Promotions

All bonuses and promotions offered by net77 are subject to specific terms and conditions stated alongside each offer. General conditions applicable to all bonuses are as follows:

• Each bonus may only be claimed once unless stated otherwise.
• Wagering requirements (rollover) must be met before a withdrawal can be processed for funds that include an active bonus.
• Bonuses cannot be transferred between accounts or converted directly to cash without meeting wagering requirements.
• Net77 reserves the right to withdraw bonuses if there is evidence of abuse or any attempt to exploit the bonus system.
• Bonus expiry dates are as stated in each promotional offer. Expired bonuses will not be reinstated.

6. Game Rules

All games available at net77 are operated in accordance with rules set by their respective game providers and recognised industry standards. The following applies to all game types on our platform:

6.1 Game Fairness

All games use a Random Number Generator (RNG) certified by independent certification bodies. Every game outcome is completely random and cannot be influenced by any party, including net77 itself.

6.2 Technical Disruptions

In the event of a technical disruption, internet connection failure, or system issue occurring during gameplay, net77 will use internal system records to determine the last confirmed betting outcome. Decisions made based on system records are final.

6.3 Sports Betting

All Sports Betting is subject to its own sports betting rules. Odds displayed are accurate at the time of display but may change before a bet is confirmed. Confirmed bets cannot be cancelled except under circumstances specifically stated in our sports betting rules.

7. User Conduct

Net77 users are required to conduct themselves respectfully and responsibly at all times. The following are strictly prohibited on our platform:

• Use of automated software, bots, or any third-party tools to automate gameplay or wagering.
• Collusion between players to influence game outcomes.
• Any attempt to hack, breach, or disrupt net77 systems and infrastructure.
• Money laundering or any unlawful financial activity conducted through the platform.
• Use of obscene, threatening, or abusive language when dealing with the customer support team.
• Sharing account information with others or allowing another person to use your account.

8. Account Suspension and Closure

Net77 reserves the right to suspend, restrict, or close any user's account for the following reasons:

• Violation of any provision of these Terms.
• Evidence or suspicion of fraud, money laundering, or other illegal activity.
• Failure to complete the KYC process within the stipulated timeframe.
• Providing false or misleading information during registration or the KYC process.
• Request by the user to close their own account.

In the event of account closure due to a terms violation, net77 reserves the right to withhold all balances associated with fraudulent activity or breaches. For account closures requested by the user, all valid balances will be returned once all active wagering requirements have been settled.

9. Liability Limits

To the extent permitted by applicable law, net77 is not liable for any indirect, consequential, special, or exemplary losses arising from the use of our platform, including but not limited to:

• Financial losses arising from betting activity.
• Service disruptions due to scheduled or unplanned system maintenance.
• Losses resulting from unauthorized access to your account caused by your own negligence.
• Delays in transaction processing due to third-party technical issues such as banks or e-wallet providers.

Net77's maximum total liability to any user for any claim shall not exceed the net deposit amount made by that user in the 30 days preceding the claim.

10. Intellectual Property

All content on the net77 platform — including logos, designs, graphics, text, software code, and brand names — is the exclusive property of net77 and is protected by applicable copyright, trademark, and intellectual property laws. You are not permitted to:

• Copying, reproducing, or distributing any net77 content without written permission.
• Using the net77 name, logo, or brand for commercial or non-commercial purposes without authorization.
• Creating derivative works based on net77 content.

11. Amendments to Terms

Net77 reserves the right to amend, update, or replace any part of these Terms at any time without prior notice. Any changes take effect immediately upon publication on our platform. It is your responsibility to review these Terms periodically.

If you continue using the platform after any amendments, this constitutes your acceptance of and agreement to the revised terms. If you do not agree with any changes, you have the right to close your account and stop using our services.

12. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact our team through the following channels:

• Support Email: [email protected]
• Live Chat: Available 24/7 directly within the net77 platform or mobile app
• Telegram: Official net77 support channels (accessible within the platform)

Our support team is available to assist you in both Malay and English. Average live chat response time is under 2 minutes.